Developing High Performance Teams
Create an Organization in Which People’s Hearts are in Their Work:
Few would argue that people are an organization’s most valuable asset. Do you want better quality, faster response time, higher productivity, greater sensitivity to customers, and improved pro tability? People make these happen.
Unfortunately, many people are motivated by compliance. Their hearts are not in their work. They get by, do the minimum required and watch the clock. Their organization reaps mediocrity.
Other people are motivated by commitment. They care about the work they do, know that they are valued by their organization and can make a signi cant contribution to its success. Their organization reaps vitality and excellence.